10% off any My AskAI Product for 12 months
Enjoy 10% off any My AskAI product for 12 months.
My AskAI is a customisable AI platform designed to streamline customer support by providing automated, accurate responses based on a business’s own content, such as documents, FAQs, or website information. Here’s a breakdown of its features and benefits:
Features
- Customisable Training: Train the AI on unique company content, such as manuals, policies, or product info.
- Multi-Channel Integration: Connects seamlessly with popular platforms like Slack, Microsoft Teams, or custom chatbots, providing instant support across channels.
- Brand Alignment: Allows response customisation to align with brand tone and style.
- Insights and Analytics: Provides data on common questions, usage trends, and customer engagement, helping businesses improve content over time.
- No-Code Setup: Designed for easy setup without extensive technical knowledge.
Benefits
- Enhanced Efficiency: By instantly responding to customer queries, the AI reduces response times and workload on human agents.
- Scalability: Serves as an always-available customer support agent, capable of handling high volumes of questions simultaneously.
- Consistent Responses: Guarantees uniform responses, maintaining message consistency across all customer interactions.
- Informed Improvements: The analytics features enable companies to identify recurring issues, refine content, and adjust their AI training to better serve customers over time.
These features make AskAI particularly useful for businesses aiming to improve their customer experience, reduce support costs, and scale up service availability.